Phoenix Conference Event on February 17th, 2022
Pre-register to attend the NACSMA Phoenix Conference Event on February 17th, 2022. As the premier contact center industry standards association, NACSMA brings together contact center industry leaders and professionals to discuss standards in the industry as well as collaborate on best practices for the future.Our panel discussions this quarter include topics such as Leadership in Hybrid Environments, Remote Workers Performance, and Site versus Remote Infrastructure. Each quarter, our topics highlight current and future industry challenges, concerns, and successes so that as a community we can learn, engage, and grow.
A professional, non-profit association whose members represent customer contact organizations and the vendors who support them. Our membership consists of organizations of all sizes, from a variety of industries including healthcare, financial, BPO, legal, and technology.
The North American Customer Service Management Association (NACSMA) assists Service Center professionals with improving the delivery of Customer Care to their clients by providing a collaborative networking approach to operational issues.