NORTH AMERICAN
CUSTOMER SERVICE
MANAGEMENT ASSOCIATION

NACSMA PHOENIX EVENTS

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Cocktails and Conversations

Late afternoon events that enable members to get together in a friendly and professional atmosphere to discuss best practices and challenges.

Next Event: Date Pending

Coffee &
Connections

Mid Morning events that provide a forum to meet local contact center leadership and discuss best-practices with industry thought leaders. Bring a co-worker or contact center professional!

Next Event: Jan 19th, 2023 , 9am

NACSMA Conference Event

Our events are structured in a panelist format featuring contact center leaders who discuss topics that highlight current and future industry challenges, concerns, and successes so as a community we can learn, engage, and grow. 

Next Event: Date Pending